How to troubleshoot error code 0x80072efd in Windows 10

It is likely that you are going to see an error code mentioned at the bottom of the error screen. Even you can find a variety of error messages, such as 0x80072EE7 0x80072EFD, 0x801901F7 and 0x80072EFF, but the error code 0x80072efd is the most common among all of them. These are the errors that will obstruct you from accessing the Windows Store.

Guide to fix error code 0x80072efd

If you want to troubleshoot the error code 0x80072efd on your Windows 10 computer, go ahead and kindly follow the easy solutions as listed below.

Solution 1: Clear Windows Store cache

Simply clearing the Windows Store cache is a solution to many different issues related to Windows Store. For clearing the Windows Store cache, follow these steps:

  1. First of all, hit the Windows and R keys simultaneously to launch a Run.
  2. Then type “WSReset.exe” into the Run dialog and hit Enter.
  3. Restart your computer, and then check if the Windows Store is working well or not.

Solution 2: Rename the Software Distribution folder

Your computer’s HDD/SSD, which is located in the root folder, is a folder named Software Distribution. There you are likely to fix this issue by simply renaming this folder, just like many affected users have done before. In order to do so, follow these steps:

  1. Hit the Windows Logo key + X simultaneously to launch the WinX Menu.
  2. Then In the WinX Menu, you will need to locate and click on Command Prompt (Admin) for opening an elevated Command Prompt with administrative privileges.
  3. Here, you need to type the following commands one by one into the elevated Command Prompt and hit the Enter button after typing in each one:
  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver
  1. After that, type the following command into the elevated Command Prompt and hit the Enter button:
  • ren X:\Windows\SoftwareDistribution SoftwareDistribution.old

Note: Make sure that you replace the X in this command with the letter corresponding to the partition of HDD/SSD of your computer that Windows is installed on. (Generally, it is C:\)

  1. Type the following commands one by one inside the elevated Command Prompt and hit the Enter button after typing in each one:
  • net start wuauserv
  • net start cryptSvc
  • net start bits
  • net start msiserver
  1. Finally, type “exit” into the elevated Command Prompt and again hit Enter to close it.
  2. Restart your computer system.
  3. Wait until the computer boots up.
  4. While the PC boots up, you should check whether the problem has been resolved or not.

Solution 3: Re-register the Windows Store

Most of the issues of Windows 10 and its Windows Store, re-registering the Windows Store it is always a good idea. A lot of Windows 10 users who have faced this particular problem have had success in getting rid of it. Follow these simple steps to re-register the Windows Store:

  1. Firstly, hit the Windows Logo key + X to launch the “WinX” Menu.
  2. Here, In the WinX Menu, you need to locate and tap on the Command Prompt (Admin) to open an elevated Command Prompt with administrative privileges.
  3. And then you need to type the following command:
  • PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’; Add-AppxPackage –DisableDevelopmentMode Register $manifest}
  1. After typing this into the elevated Command Prompt, you have to hit Enter.
  2. Once the command is fully executed, you need to close the elevated Command Prompt.
  3. Now, restart your computer and wait until it boots up.
  4. While the computer boots up, you can try launching the Windows Store and see whether or not it effectively loads up.

Solution 4: Turn on TLS

If none of the above-listed solutions have worked for you, there may be an issue because TLS is turned off on your device. If that’s the case, simply turning on TLS may troubleshoot this issue. In order to turn on the TLS on your Windows 10 device, follow these steps:

  1. Launch the Start Menu.
  2. And tap the Settings.
  3. Tap on Network & Internet option.
  4. In the left pane, you need to tap on the Wi-Fi button and then in the right pane, scroll down and tap on the Internet Options.
  5. After that, navigate to the Advanced option.
  6. Then under Settings, go to the Security.
  7. Here you have to make sure that there is a check mark next to the “Use TLS 1.2 option,” which means the option is turned on.
  8. Tap on the Apply button and then OK.
  9. After that, you need to restart your device.
  10. As soon as your computer boots up, try opening the Windows Store and check if successfully works.

One of the solutions, as mentioned above, should troubleshoot the error.

Thank you for reading this post! We hope that this information is going to be useful to you.

Harry Williams is a self-professed security expert; he has been making the people aware of the security threats. His passion is to write about Cyber security, cryptography, malware, social engineering, internet and new media. He writes for Norton security products at

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